Community Information Centres

The council has three addresses where you can speak to someone in person about council services.

Saffron Walden:

Council Offices
London Road
Saffron Walden
CB11 4ER

Opening hours: Monday to Thursday, 8.30am to 5pm. Friday, 8.30am to 4.30pm.

On the last Thursday of every month our offices and telephone lines in Saffron Walden will be open at 10am, rather than 8.30am.

No other opening times are affected.


Uttlesford District Council
Great Dunmow Library
White Hart Way
Great Dunmow

Opening hours: Monday to Thursday, 9am to 5pm. Friday, 9am to 4.30pm.


Information about tourism in the Uttlesford District is also available at the Thaxted Community Information Centre.

Uttlesford District Council
7 Town Street

Opening hours: Monday & Friday, 9am to 12.30pm (these are the normal opening hours but due to possible closures, please call 01799 510510 to confirm before visiting).


Methods of Payment

By telephone: Credit/Debit card payments may be made by automated telephone at any time of the day, week or year. Please ring 01799 510551.

Post Office: You can pay at any Post Office. Please remember to take your payment details with you when making a payment. If you would like a payment card, please phone 01799 510510.

In person: You can pay in person using a Credit/Debit card at the council offices:

  • London Road, Saffron Walden, CB11 4ER; or
  • White Hart Way, Great Dunmow, CM6 1FS.

Website: You can pay online here

Direct Debit: Direct Debit is the easiest and most convenient way to pay your council tax/rent etc. If you would like to pay by this method, please telephone UConnect on 01799 510510.


Additional Information

Tourist Information

Contact us - Your Council

Tel: 01799 510510  Email: