Private sector housing
Information for tenants and landlords on privately rented accommodation.
Updates on our service due to Coronavirus
We have put together some information and resources for landlords and tenants during the coronavirus outbreak.
Guidance for landlords and tenants in the private and social rented sectors: The government has published some advisory guidance to help landlords and tenants understand the implications of the Coronavirus Act 2020.
Guidance for tenants living in houses of multiple occupation (HMO): We have put together some during the coronavirus outbreak.
Guidance for landlords of houses of multiple occupation (HMO): We have put together some during the coronavirus outbreak.
Making a disrepair complaint: How we will deal with your complaint about poor housing conditions during the coronavirus outbreak.
Eviction during the coronavirus outbreak: The government has brought forward a package of measures to protect renters affected by COVID-19 (coronavirus).
Housing standards in privately rented accommodation
Privately rented accommodation should be safe and healthy to live in. It must have a smoke alarm on each floor, and a carbon monoxide alarm if there is an open fire or solid fuel appliance. The electrical installation and any appliances provided by the landlord must be safe. The landlord must keep the property in good repair and maintain the plumbing, drainage, heating and hot water in working order. Any furniture and furnishings provided by the landlord must be fire safe.
Landlords must provide tenants with a copy of the gas safety certificate each year (if there is gas at the property) and a copy of the Energy Performance Certificate (except for individually-let rooms in an HMO). For tenancies which started after April 1 2018 the energy rating should be E or above. This will apply to all residential tenancies from 1 April 2020.
If a deposit is paid, the landlord must protect it in an approved scheme and provide the tenant with the details. Landlords must also provide tenants with a copy of the government booklet How to Rent.
Additional regulations apply to Houses in Multiple Occupation (HMOs).