Community Response Hub is here to help

The Uttlesford Community Response Hub was set up by Uttlesford District Council, the Council for Voluntary Service and Volunteer Uttlesford to help coordinate the fantastic district-wide response to the coronavirus outbreak.

Since late March, the hub has recruited 300 volunteers who have responded to over 2,500 requests for help from residents.

The hub has now moved into the recovery stage of the crisis, and will continue to offer a one-stop phone service to residents for the foreseeable future.

The number 03333 408 218 will be available Monday to Friday, 9am to 4pm (people can also email, and will enable people to access support for shopping and prescription pick-ups. In addition, it will offer support to those who are feeling lonely or isolated, as well as those affected by redundancy or needing mental health, domestic violence, debt, benefits or housing advice.

Through this one point of contact, residents can be referred to a wide range of services, or advice and information in relation to Covid-19 and the latest government updates.

Cllr Colin Day, the council's Portfolio Holder for Communities, said: "The community response to this pandemic has been nothing short of remarkable, and I would like to thank everyone who has stepped up to support residents and the hub over recent weeks and months. No matter how big or small, every action is greatly appreciated and has made a huge difference - we would not be where we are now without this extraordinary kindness.

"As the country moves into a recovery phase, it is vital that we continue to support those who are isolated and vulnerable, and therefore I am delighted that the hub will remain open to provide help to those in need."

Cllr Day added: "Although things are gradually returning to normal, it is important to remind ourselves that this pandemic is not over. We all must continue to do what we can to reduce the risk of spreading the virus and ultimately to save lives. This means wearing a face covering where it is required, social distancing as much as possible, washing hands properly, and complying with NHS Test and Trace and isolating if symptoms develop. Please - continue to be sensible and considerate of each other."

27 July 2020