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Here you can request a council service or report a problem to us or to other organisations like Essex Highways. If you can not find what you want to report below, please contact our customer service centre.


Data protection
Uttlesford District Council is the data controller for any personal information you provide to the council. For more information on your data protection rights or how to contact our Data Protection Officer, please look at ourprivacy notices.

Report a problem

Abandoned vehicles

Report an abandoned vehicle

More information about abandoned vehicles

Anti-social behaviour

Report anti social behaviour

More information on anti-social behaviour

Airport parking issue

Report suspected on-street airport related car parking

Benefit fraud

Report benefit fraud

More information on benefit fraud

Bonfire problem

More information on bonfires and smoke

Car park issue

Report a car park issue (North Essex parking Partnership)

More information on parking in Uttlesford

Complaints and compliments

Make a compolaint about a councillor

Make a complaint or a compliment about an Uttlesford service or officer

Council Tax fraud

Report Council Tax fraud

Council tenants - repairs to properties

Report a repair to council property

If it is an emergency - an emergency repair is any fault, which threatens further harm to persons or property.

In office hours 01799 510510 - press 5 for Housing Services and then press  2 for Uttlesford Norse.

Outside office hours call 01799 510510 and then press 2 for Uttlesford Norse.

Dangerous Structures

Report it to our Building Control department

More information on dangerous structures

Dog issues

Dog fouling

Report a stray dog

More information on animal safety and welfare

Flooding and blocked drains on the road

Report flooding (Essex highways)


Report fly-posting

More information on fly-posting


Report fly-tipping or illegal waste dumping

More information on fly-tipping

Food (unclean premises, problems with food)

Report it to our Environmental Health department

More information on food safety inspections


Report graffiti

Hate crime

Report hate crime

More information on hate crime

Leaves on a street (street sweeping)

Report leaves on a street

More information on street care and cleaning


Light pollution

More information about light pollution

Missed bin collection

Missed bins

Noise issue


Pavement - issue on a pavement

Report a pavement problem (Essex Highways)

More information about Essex Highways

Pests (rats, mice, wasps etc.)

DialAPest provide a comprehensive pest control service at low cost to Uttlesford residents

Report pests 


Our planning enforcement officers will investigate any alleged breaches of planning control.

Report a suspected breach of planning regulations

What we can investigate and how we carry out planning enforcement


Report a pothole (Essex Highways)

More information on potholes

Road problems

Report a range of road problems such as damaged or missing manhole covers, street lights not working or unsafe paths.

Report a road problem (Essex Highways)

More information about Essex Highways

Rubbish and recycling, including litter

Report litter or cleaning problems in a public place


Raise a safeguarding concern

Spills or blockages on the road

More information about spillages

Street light problem

Report a street lighting problem (Essex Highways)

More information about Essex Highways

Street signs and name plates

Report a problem with a street sign or name plate

More information on street naming and numbering


Make a complaint about a taxi

More information about taxi standards and complaints

Trees and vegetation

Report an unsafe tree on council land

More information about trees on council land

Report a tree near a road (Essex Highways)

Our Highway Rangers carry out minor works around the district such as clearing paths, trimming vegetation at the side of the road and cleaning signs.

More information about the Highway Ranger service

Untaxted vehicles

Report an untaxed vehicle

More information about untaxed vehicles